wk99 Terms and Conditions
Please read these terms and conditions carefully before using the wk99 platform — they form a binding agreement between you and us.
These terms and conditions ("Terms") apply to the wk99 platform and all related services. By browsing the website, registering an account, or playing any game, you are considered to have agreed to these Terms. If you do not agree with these Terms, please refrain from using this platform.
wk99 reserves the right to modify these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the revised Terms.
Definitions and Interpretations
The following terms used in these Terms and Conditions have the meanings set out below:
- "Platform" refers to the wk99 website, app, and all related digital services.
- "User" refers to any person who accesses or creates an account on the wk99 platform.
- "Account" refers to the personal profile of a registered user.
- "Bonus" refers to any promotional funds or benefits provided by wk99.
- "Wagering Requirement" refers to the total amount that must be wagered before a bonus can be withdrawn.
- "Real Money" refers to actual Bangladeshi Taka (BDT) deposited by the user.
- "Restricted Jurisdiction" refers to regions from which use of this platform is prohibited by law.
Eligibility and Registration
Age Eligibility
Only individuals aged 21 or above are eligible to register and participate on the wk99 platform. By accessing the platform, you confirm that you are at least 21 years old.
If an attempt by a minor to create an account is detected, that account will be immediately terminated and any deposited funds will be returned.
One Account Per Person
Each individual may hold only one wk99 account. Creating multiple accounts by the same person is strictly prohibited. Any violation will result in suspension of all accounts and the balance may be forfeited.
Information Provided at Registration
You must provide accurate and truthful information when creating an account. wk99 reserves the right to close any account registered with false information at any time. wk99 may request proof of identity or address from you at any time for identity verification purposes.
- You must provide your correct name, date of birth, and contact details.
- Any changes to your account information must be reported to our support team without delay.
- Keeping your account password confidential is your own responsibility.
Deposit and Withdrawal Policy
wk99 supports popular payment methods in Bangladesh — bKash, Nagad, Rocket, Upay, and bank transfers (such as Dutch-Bangla Bank, Islami Bank, etc.). All transactions are processed in Bangladeshi Taka (BDT).
| Transaction Type | Minimum Amount | Maximum Processing Time |
|---|---|---|
| Deposit (all methods) | ৳300 | Usually instant |
| Withdrawal | ৳500 | 10–45 minutes |
Deposit Terms
- The payment account used for deposits must be your own.
- Depositing funds through a third party is prohibited.
- Once a deposit is made, it is usually credited to your account instantly.
- For any deposit-related issues, contact us via live chat or at [email protected].
Withdrawal Terms
- Withdrawal requests may take between 10 and 45 minutes to process.
- Withdrawals may be delayed if identity verification has not been completed.
- The withdrawal method must match the deposit method used.
- wk99 reserves the right to suspend withdrawals in cases of unusual activity.
Bonuses and Promotional Offers
Welcome Bonus
wk99 offers a 100% bonus on your first deposit, up to ৳20,000. For example:
- Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
- Deposit ৳42,000 or more → maximum bonus of ৳20,000 → total balance ৳62,000.
Wagering Requirement
To withdraw a bonus, you must wager 25 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit plus bonus combined.
Example: ৳1,000 bonus × 25 = ৳25,000 total wagering required.
General Bonus Terms
- Each bonus offer has its own terms, which are stated on the relevant promotion page.
- Bonuses earned from one promotion cannot be combined with another promotion unless explicitly permitted.
- In cases of bonus abuse or fraudulent activity, wk99 reserves the right to void the bonus and any associated winnings.
- If wagering is not completed before the bonus expires, the bonus balance will be forfeited.
- wk99 reserves the right to modify, suspend, or cancel any promotional offer at any time.
VIP Program Terms
The wk99 VIP program has four tiers. Weekly cashback benefits are provided at each tier.
| VIP Tier | Weekly Cashback | Special Benefits |
|---|---|---|
| Bronze | Up to 0.2% | Basic rewards and promotions |
| Silver | Up to 0.5% | Enhanced cashback and priority support |
| Gold | Up to 0.8% | Exclusive promotions and faster withdrawals |
| Platinum | Up to 1.0% | Personal account manager and maximum benefits |
VIP Tier Terms
- Tier upgrades are based on gaming activity and contributions.
- Cashback is credited to your account on a weekly basis as a bonus.
- wk99 reserves the right to modify the VIP program rules at any time.
- VIP benefits may be revoked in cases of fraudulent activity.
User Code of Conduct
Permitted Activities
- Playing games for personal entertainment.
- Managing your account with accurate information.
- Making deposits and withdrawals within set limits.
- Communicating respectfully with the support team.
Prohibited Activities
- Creating or operating multiple accounts.
- Bonus abuse or system exploitation.
- Unauthorized access to another user's account.
- Use of any automated tools or bots.
- Money laundering or other illegal financial activities.
Intellectual Property and Ownership
All content on the wk99 platform — design, logos, text, software, game interfaces, and multimedia materials — is the intellectual property of wk99 or its respective licensors. No part of this content may be reproduced, distributed, or used commercially without the written permission of wk99.
- Use of wk99 trademarks and logos is prohibited.
- Disassembling or reverse engineering the game software is prohibited.
- Disclosing platform content to third parties without permission is prohibited.
Limitation of Liability
Service Availability
wk99 strives to keep the platform running as uninterrupted as possible. However, temporary disruptions may occur due to technical maintenance, network issues, or other reasons. wk99 will not be directly liable in such situations.
Financial Loss
The user is solely responsible for any financial losses resulting from gameplay. wk99 is not liable for any indirect, incidental, or consequential damages. Playing responsibly is the user's own decision.
Privacy and Data Security
wk99 places the highest importance on the security of users' personal information. Our platform uses SSL encryption and modern security technology to keep data protected.
- Personal information is not sold to third parties.
- Information is used only for service delivery and security purposes.
- Documents collected during the identity verification process are stored securely.
Please read our Privacy Policy for detailed information.
Responsible Gaming Policy
wk99 believes that gaming is an entertainment activity that should be enjoyed responsibly. We are committed to ensuring a safe gaming experience for our users.
Setting Limits
- Users can set their own daily, weekly, or monthly deposit limits.
- There is an option to temporarily suspend your account at any time.
- Through the self-exclusion option, you can take a break from the platform for a set period of time.
Help & Support
- Our support team is ready to help with any gaming-related issues.
- Support is available 24/7 via live chat and email ([email protected]).
- Visit our Responsible Gaming page for detailed guidelines.
Account Suspension & Closure
Closure at the User's Request
Any user may request to close their account at any time. It is advisable to withdraw any existing balance before making the request.
Suspension or Closure by wk99
wk99 reserves the right to suspend or permanently close an account in any of the following circumstances:
- Violation of these terms and conditions.
- Providing false or fraudulent information.
- Bonus abuse or system manipulation.
- Suspicious or unlawful financial activity.
- Operating multiple accounts.
If an account is closed for a legitimate reason, the net balance will be returned. However, in cases of unlawful activity, the balance may be forfeited.
Applicable Law & Dispute Resolution
The laws of the jurisdiction in which the wk99 platform operates will apply to the interpretation and enforcement of these terms and conditions.
- Any dispute will first be addressed through negotiation.
- If a resolution cannot be reached through negotiation, the matter will be settled through the appropriate legal process.
- Please use [email protected] for any dispute-related correspondence.
- Our support team is available 24/7 in both Bengali and English.
Changes to Terms & Conditions
wk99 reserves the right to update or modify these terms and conditions at any time. After any change, the date published on the platform will be shown as the "Last Updated" date.
- For significant changes, users may be notified by email or through a notice on the platform.
- Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
- It is recommended that you visit this page regularly to stay informed about the latest terms and conditions.
Contact Us
If you have any questions or comments about these terms and conditions, please contact our support team:
- 24/7 Live Chat — available directly on the platform
- Email: [email protected]
- Support is available in both Bengali and English